Standard Items: Luare
Collezioni will gladly accept returns and exchanges with the
original invoice and tags attached for up to 5 days for store
credit only. After we receive the item, it will take up to 15 days
to process your return. Shipping charges are NON-REFUNDABLE.
Returns will be refunded in the method of original payment or by
Check.
All returns must be
postmarked within (5) business days from date item shows as being
delivered.
All items must show no signs of wear. We will NOT accept returns if
the items are damaged, has stains or odors ( perfume, smoke,
deodorant, etc.).
Lingerie and
Accessories: No returns or exchanges will be accepted on Lingerie and Accessories.
Sale Merchandise: No
returns will be accepted on sale items. Exchanges will be accepted
up to 5 business days. No cash refunds will be given, only store
credit (does not include shipping charges).
Special Occasion Items:
Items marked "Special Occasion" are NON-REFUNDABLE. We will only
accept exchanges for the same item in a different size.
New Return Policy: All
shipping fees are at buyers expense. All returns must be issued a
RMA # or they will not be accepted by Luare Collezioni. RMA # must
be clearly printed on the outside of the box. Luare Collezioni is
not responsible for any returns made without a RMA #.
Shortage and damage
claims: must be made within 3 working days from the receipt
date. All claims for damaged merchandise must be made with the
shipping carrier. Please keep all shipping cartons and all
packaging materials for carrier inspection. Luare Collezioni can
not initiate any claims with the carrier. Please contact us and we
will work with you to resolve any issues.
Note: All prices listed are
accurate to the best of our ability. In the rare case an item is
mislisted, Luare Collezioni reserves the right to refuse to sell
the item at the listed price. Original shipping and handling
charges are not refundable. Buyer has responsible for reshipment
fees for replacement item(s). All custom entry fees and duty
associated with any return or exchanges will be charged to the
customer.